常见问题解答
- How long are meetings? How often do you meet?
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Most initial meetings are 30-60 minutes long; after that, they are usually 15-30 minutes. Students find it helpful to put it all out on the table in terms of current challenges. We want to support you in that and find the best way to assist. Many students have just 1-3 in-person meetings and then find that brief check-ins via email or ph一个 是有帮助的.
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- Are meetings mandatory?
- Most meetings with students are not mandatory. 我们是 here to provide support, discuss and strategize around next steps together. However, we recognize that sometimes people aren’t in a clear mindset or able to make the healthiest choices for themselves, and we might ask you to meet so一个r than you desire. Further, there are situations in which we will direct students to have a meeting with a staffer, and holds on a student account can occur if the individual does not comply. To be the most effective, students must be actively engaged in the process and treat it as a priority.
- Who is eligible for case management?
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In general, most 菠菜网lol正规平台 students are eligible. Individual programs within 病例管理 might have eligibility limits (to use the Spartan Food Pantry, receiving emergency 支持等.), but any currently enrolled student or those returning back to enrollment are eligible to meet with a case manager. There are no additional fees to meet.
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- Is this confidential? Will my parents know?
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Our program abides by the Federal 教育 Rights and 隐私 Act (FERPA); due to this, we are a private, but not a confidential resource. Case managers do not disclose information to parents, roommates, faculty, advisors, or other individuals without your consent, except in emergency situations to keep yourself or others safe. 我们会 discuss this with you in a meeting so you're 100% clear.
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- Could you talk to my parents? (Some of this is difficult for me to share with them.)
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In session, we’d typically address techniques to open up communications between you and people who are important in your life or could be a good support network. 我们是 open to you signing a release of information/waiver so we can have more open communication with others if you feel that would be helpful.
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- I’m already meeting with other professionals; should I meet with a case manager too?
- It depends on whom you’re meeting with. If you are seeing a counselor/therapist (on or off campus), psychiatrist, advisor, mentor, peer educator, victim survivor/advocate, or respondent consultant, it might be helpful for you to share that with us. 每一个 role is separate, and we aren’t looking to burden you with more meetings, but each professional has a different scope and objectives in meeting with you. 最常 they will be complementary services. 我们会 let you know if it wouldn’t be prudent to meet with us too.
- What is post-hospitalization support?
- When 菠菜网lol正规平台 students find themselves in a situation where they’ve needed to be hospitalized, returning to campus might not be so easy. Our procedure is to meet with all students in that situation to help them figure out what next steps might be, from discussing re-integration to the classroom, housing situation, group projects, to what ongoing mental or physical health support they might need. We can help coordinate items related to students interested in taking time off of school to focus on themselves.
- Are you part of 菠菜网lol正规平台在乎?
- Case managers are part of the Behavioral Intervention Team (BIT), Critical Incident Management Team (CIMT) and the 菠菜网lol正规平台在乎 / Economic Crisis Response Team (ECRT). Not all case managers are part of all of the groups depending the the CM focus.